We know that every company is looking to implement processes and technologies that will reduce inefficiencies and increase sales.
We also know that industry specific standards and regulations, market considerations, and the path to purchase make each industry unique.
But, we have you covered. We will take on any client from any industry because understanding the client’s particular processes is job number one. But, there are a few about which we have particular expertise, knowledge, and experience. Just ask us.
You manage thousands or even millions of product SKUs. And, between your trading partners, retailers, and ecommerce sites, you have many “bosses,” each of whom wants high-quality product information, enhanced with unique attributes and modeled with specific taxonomies.
You want to offer your partners an easy experience; your internal teams the ability to collaborate across departmental or organizational lines; and, your customers the information, price, and experience they require.
We understand you. We understand your concerns with syndication and personalization and we can help you attract customers and delight suppliers.
Omnichannel Commerce has arguably changed your industry as much or more than any other. Today’s buyers are a different breed, which offers you both challenges (the creation of accurate and meaning product information begins in your factories) and opportunities (brand manufacturers are increasingly viewing direct-to-consumer Ecommerce marketplaces as another viable sales channel.)
We understand that you have so many customers that your enterprise likely has multiple definitions of the word “customer.” We understand what your customers are looking for and how you can provide them with what they want when they want it, available on the channel they want it.
Whether you sell finished vehicles or manufacture and distribute parts to fit into those vehicles, we understand that you have unique challenges. You face a daunting challenge to keep up with the plethora of part numbers, numbering nomenclatures and vehicle configurations that may exist for the same part or parts. Adding to this complexity is the need to remain current with new vehicle parts, ensure that parts are available when and where they are needed, and to accurately predict and fulfill future demand.
And, recently, disruptive sales channels and processes that had for so long ignored the auto industry are beginning to be important competitors, challenges – and opportunities. Amazon is now a player. Ecommerce and omnichannel are now important concepts. Today’s buyer of finished goods demand not just a personalized or unique buying experience, they also want more custom products.
We understand. We know Year, Make, Model. We speak ACES and PIES. And, we have helped other companies use digital transformation to turn industry disruption into something to celebrate rather than fear.
Your company is practically uncategorizable. Are you a manufacturer with all of the challenges and opportunities that manufacturers face? Well, yes, but. Are you a retailer with brand concerns? Sometimes. We understand the dichotomies you face and why your business model is unique.
We understand that you face localization or regulatory issues, in supply chain, recipe management, and labeling/packaging the items you sell. We understand that accurate and up-to-date information can be the difference between increased sales and costly recalls. We understand that you are most successful when you understand your customer’s path-to-purchase.
Our team has worked with some of the largest and most successful CPG companies in the world. We know how to help you manage your product catalog, even if your PLM or ERP is the system of record. We also understand that personalizing your customer’s experience will grow your brand.
You’ve got your website. Perhaps you have storefronts and mailers too. And you have a roadmap to add features to each of your channels that will decrease inefficiencies and increase margins. Today’s omnichannel retailer struggles to increase assortments, create appropriate product bundles, improve cross-sell and up-sell opportunities and ensure supply to meet demand and enable every marketplace. All while building trust in an effort to ensuring loyalty.
Whether you are working on user experience or personalization efforts, improving time-to-site or any number of other commerce efforts, our team has helped some of the world’s largest retailers implement it. And we can help you too, all while ensuring that your enterprise data doesn’t undermine all of your initiatives.
Travel and Hospitality
You are working harder than ever before to attract and retain customers. Part of that is providing them with accurate, consistent, and persuasive information about properties, destinations, and bundles that appeal to new and loyal customers alike. Better, more consistent and accurate product information, a personalized Ecommerce experience, and competitive pricing structures lead to increased bookings, more satisfied customers, and increased loyalty.
We understand the need to provide better customer service and optimized promotions and merchandising. Our teams have worked with travel and hospitality companies to reduce operational costs and produce better, more compelling, marketing content even with today’s smaller staffs.